We stand by our products and ensure that you are satisfied.


United Consortium stands behind its products sold by authorized JO® and DONA by JO® resellers. We want to hear your thoughts, whatever they may be. In addition, if for any reason you are not completely satisfied with any JO® or DONA by JO® product, it will be replaced without charge, exchanged or the full purchase price refunded following its return to United Consortium with proof of purchase.


  • All International requests may be subject to additional delays
  • We require proof of purchase (receipt or picture of product)
  • Product availability will differ depending on country of origin
  • eBay is not an authorized re-seller of JO® and/or DONA by JO®. Sales handled on this site will be subject to the return policy of the original seller. This information is posted at the time of purchase.
  • On Amazon, the only authorized Sellers are Amazon itself and System JO®.  Sales by any other seller are not covered by this policy.



United Consortium Inc  |  29000 N. Hancock Pkwy. Valencia, CA 91355